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UTILITIES

UTILITIES

Water and Sewer
Salisbury-Rowan Utilities (SRU) provides water and sewer services for China Grove.  SRU also provides water and/or sewer services to Salisbury, Granite Quarry, Rockwell, Spencer, East Spencer, Faith, and Landis and some unincorporated areas within Rowan County.

Their mission is to provide quality water and wastewater services to the region, protect our local environment, promote public health, improve the quality of life, and maintain the public trust. 

Customer Service Office:
1415 South Martin Luther King Jr. Ave
Salisbury, NC 28144
Phone: 704-638-5300
Hours of Operation:
9:00 am – 5:00 PM
Monday – Friday 

Electric
Duke Energy
provides electric services for China Grove.  To start service you will be asked to provide the following information:

  • Physical address (where do you need service turned on)
  • Address you are moving from
  • Date you need the service (NOTE: Please allow three days to process online requests)
  • Mailing address (if different from the physical address)
  • Date of birth
  • Social Security # or Federal Tax ID
  • Spouse / roommate information 

Customer Service:
1-800-777-9898
Hours of Operation:
7:00 am – 9:00 PM
Monday – Friday 

Duke Energy Customers who need to make a payment  in person can do so at any Western Union location. There are two Western Union locations in China Grove:

Food Lion:
1460 South Main Street
China Grove, NC 28023

Food Lion:
106 US HWY 29 S
China Grove, NC 28023

To make a payment at Western Union:

  • Bring your Duke Energy Carolina bill to a Western Union Agent Location
  • Visit the customer service desk and inform the clerk you would like to pay your Duke Energy Carolinas bill through Western Union Payments
  • Receive your MTCN number or receipt as proof of payment. 

Natural Gas 
PSNC Energy  provides natural gas services for China Grove.  To turn on natural gas service, you'll need to provide: 

  • Complete address
  • Social Security number (yours and your spouse's)
  • Driver's license number (proof of ID may be required)
  • Current occupant name or meter number if service is already active 

Customer Service:
1-877-776-2427 

PSNC Energy customers who need to make a payment in person can do so at any Walmart location.